Terms & Conditions

Last Updated: June 2026

Welcome to TrustBoxCo. These Terms & Conditions govern your access to and use of our website and the purchase of shipping containers and related services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

Acceptance of Terms

By using the TrustBoxCo website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

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Our Products

TrustBoxCo specializes in the sale of new, one-trip, and used shipping containers.

Product descriptions, specifications, dimensions, and images are provided for informational purposes. Due to the nature of shipping containers, minor cosmetic variations may occur.

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Pricing

All prices displayed on our website are subject to change without prior notice.

Prices do not include taxes, duties, or additional delivery charges unless specifically stated.

Errors in pricing or product information may be corrected at any time.

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Orders

All orders are subject to product availability and acceptance by TrustBoxCo.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product availability
• Pricing errors
• Suspected fraudulent activity
• Payment verification issues

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Payments

Full payment or any agreed deposit must be received before delivery is scheduled.

TrustBoxCo accepts approved payment methods displayed on our website.

All transactions are subject to security verification.

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Delivery

Delivery services are provided in accordance with our Shipping & Delivery Policy.

Customers are responsible for ensuring the delivery location is safe and accessible.

Estimated delivery dates are provided as a guide and are not guaranteed.

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Inspections

Customers should inspect their container upon delivery.

Any concerns regarding damage or incorrect products should be reported within 48 hours.

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Used Containers

Unless advertised as new or one-trip, used containers may display:

• Surface rust
• Scratches
• Dents
• Repairs
• Fading paint
• Shipping line markings

These characteristics are considered normal and do not affect the container’s intended use.

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Intellectual Property

All content on the TrustBoxCo website, including text, images, graphics, logos, and designs, is the property of TrustBoxCo and may not be copied, reproduced, or distributed without written permission.

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Limitation of Liability

To the fullest extent permitted by law, TrustBoxCo shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the purchased product.

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Force Majeure

TrustBoxCo shall not be held responsible for delays or failure to perform due to events beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, government actions, labor disputes, or other unforeseen circumstances.

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Changes to These Terms

TrustBoxCo reserves the right to modify these Terms & Conditions at any time.

Any updates will be posted on this page with the revised effective date.

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Governing Law

These Terms & Conditions shall be governed by the applicable laws of the jurisdiction in which the transaction is conducted, without regard to conflict of law principles.

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Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through our Contact Us page.

We appreciate your trust in TrustBoxCo and are committed to providing a transparent, secure, and professional purchasing experience.

Frequently Asked Questions

• Can TrustBoxCo cancel an order?
  Yes. Orders may be canceled due to pricing errors, inventory shortages, payment issues, or suspected fraudulent activity.
• Are product photos exactly the same as the container I will receive?
  Product images are representative. Used containers may have cosmetic differences while remaining consistent with the advertised condition.
• When is my order confirmed?
  Orders are confirmed once payment has been received and accepted by TrustBoxCo.
• Can prices change after I place an order?
  No. Once your order has been confirmed by TrustBoxCo, the agreed purchase price will not change unless both parties agree to a modification.
• What happens if a container becomes unavailable?
  We will contact you to discuss a suitable replacement or provide a refund in accordance with our Refund & Cancellation Policy